How to provide an outstanding customer experience? That is what the Customergotchi is all about. Meet different types of customers and learn how to handle them based on their persona’s.
With day to day customer relation management your score will increase, but note that your score will drop when you don’t pay attention to your customers on a regular basis. You have to build a relationship with your customers in order to know how to satisfy them.
Play the Customergotchi game and improve your customer excellence skills!